There are a few possibilities:

- The card expiration date was entered incorrectly.

- You have reached your credit limit.

- There was a computer error.

- Your Visa Verified password / MasterSecure Code was entered incorrectly.

No, you cannot. In order to board the plane, you must show the approval letter to the airlines. This letter is also compulsory in order for you to get the visa at the Vietnam airport. Therefore, we recommend that you leave plenty of time to apply for the visa to avoid having to delay or change your flight.

Upon arrival at the airport (See the airport map below), expect to fill in a simple form to fill in. Please remember to bring at least 2 passport-sized photos(04*06cm), 45 USD/person for stamp fee per person (1 month single). You can expect the process to take about 15 minutes total. (See our guide to visa procedure at Vietnam airports).

No, not necessarily. The arrival date you provide should be the earliest you plan to arrive, but you can arrive after that date. The departure date is the last day you are permitted to be in the country unless you get a visa extension. For example: If you apply for a 1-month visa and submit your arrival date as Jan 1, 2011, the visa letter will be valid from Jan 1, 2013 – Feb 1, 2013. You can arrive anytime between Jan 1 - Feb 1 but must leave the country by Feb 1, 2013." Note: The approval letter cannot be amended once it is issued, so in case you wish to arrive earlier than the date stated in the approval letter. You are required to apply for a new letter of approval to update the date of arrival.

Normally, your passport has to have at least two blank pages.

Shortly after you submit your application, you should receive a confirmation email to the email address you provided us with. In this email, we confirm the information you entered earlier. If you find out any mistakes, please contact us right away by sending an email to sales@visavietnamonline.org

If you do not catch the mistake until later, you will have to pay the extra fee for the correct information.

A Vietnam visa application can be applied for 1 day to 6 months in advance. Although it takes only 2-3 working days to get your visa approved, it is strongly advised that you apply for a Vietnamese visa 1 – 2 weeks before your arrival date to avoid any payment or other administrative problems.

What happens if my passport has expired?

To apply for a visa to Vietnam, your passport must have at least 6 month's validity. Therefore, if your passport is about to expire, please get a new one before applying for your visa in order to avoid unwanted problems at the airport.

Yes, you do. However, photos are required upon arrival Vietnam's airports only, so please remember to bring at least 2 photos of standard passport size (04*06 cm). Note: If you do not have time to prepare those photos before your departure, you can also get them taken at a Vietnamese airport for 2 USD or less per photo.

Are there any exceptions to this type of visa?

Yes, visa on arrival is NOT VALID for OVERLAND ENTRY. The three international airports in Vietnam that you can receive your visa stamp with this approval letter are Noi Bai International Airport (Hanoi), Tan Son Nhat International Airport (Ho Chi Minh City) and Danang Airport (Da Nang). Note: If you plan to enter Vietnam by land or cruise, please visit a Vietnamese embassy to get your visa.

In most cases, a passport scan is not required for an online visa application. However, if the Immigration office wishes to verify the information you provide, you are required to send them a scanned copy of your passport. In such cases, we will notify you by email immediately.

In order to enter Vietnam, you will need a valid passport with at least six months validity remaining and a Vietnamese visa, a visa exemption document, or a written approval letter for a visa upon arrival. You may obtain a visa or a visa exemption document from a Vietnamese embassy or consulate prior to traveling to Vietnam. To obtain a written approval letter to enter, you must contact a travel agency prior to departure. U.S. citizens have reported unscrupulous travel agencies taking advantage of.

If you arrive without an appropriate Vietnamese visa, exemption document, or written approval for a visa upon arrival, you will not be permitted to enter and will be subject to immediate deportation. Vietnamese visas are usually valid for only one entry unless the traveler specifically requests a multiple-entry visa, for which there may be an increased fee. If you are planning to leave Vietnam and re-enter from another country, be sure that your visa is multiple entries. If it is the only single entry, you will have to obtain another visa prior to returning to Vietnam.

Please be aware that there are two fees for those want to pick up visa upon arrival at Vietnam airport: 1) the stamp fee visa at the airport and 2) the visa processing fee also call service fee Payable to the agent arrange the visa.

If you plan to travel to Vietnam by land, you must obtain the type of Vietnamese visa that adheres to the passport, please contact directly at Vietnamese embassy/consulate to get this type of visa if traveling by land to Vietnam.

Even if you have a valid visa, you may be refused entry to Vietnam. We caution you that Vietnamese immigration regulations require foreigners entering Vietnam to undertake only the activity for which their visas were issued. If you change the purpose of your visit, you must get permission to do so in advance from the appropriate Vietnamese authority.

If your passport is lost or stolen in Vietnam, you must obtain both a replacement passport and a replacement Vietnamese visa. If you have an emergency, please contact your Embassy and Consulate General can issue you a limited validity replacement passport in as little as one day; however, the Vietnamese government requires three to five working days, in addition to the day of application, to issue a replacement visa.

How many kinds of Vietnam visa are there?

Generally, there are two major types of Vietnamese visas including tourist visa and business visas.

1. Tourist visas

• Available 1-month single entry and 1-month multiple entries.

• Maximum stay in Vietnam of 30 days.

• The one-time extension of 30 days after your arrival in Vietnam.

2. Business visas

• Applicants should obtain the approval through their sponsor in Vietnam.

• Multiple entries and stay of three or six months are available.

A sample of what the approval letter looks like can be found here.

No, you cannot. A later entry is allowed but an earlier entry is not. In case you change your plan and want to enter Vietnam earlier than the granted arrival date, you are recommended to apply for a new visa approval letter 

This is an alternative way to get your visa for Vietnam. You just need to fill in our “Online application form”, pay the service fee, get your “Visa approval letter” within 2 working days and pick up your visa at your destination airport (Hanoi airport, Ho Chi Minh city airport, Cam Ranh Airport, Nha Trang and Da Nang Airport).

On the receipt of the Approval letter, the copy will be emailed to you immediately. At the same time, we will support you to send copies of the same documents to  Vietnam Immigration checkpoints at International Airports only. On our arrival, the Immigration officers will have those documents ready and will be able to issue your entry visa quickly.

See Also:  To make it more convenient for you after a long flight, here is some useful detailed information.

I have looked for information regarding visas and note that you can apply for a visa on arrival, the information says that you collect the visa when you arrive at an airport.

Can you please advise how to apply for and collect a visa on arrival when traveling across a land border into Vietnam.

You don’t need to go to the embassy. Because for pre-approved visa or visa on arrival you only need one form at Vietnam Airport, so please print in out and fill it before you go.

Our Immigration at the airport works 24/7. You will 100% get the visa on arrival if you have visa approval letter booked in advance.

For 1-year business visa, you need to send us your 1st passport scan, and date of arrival, and prepayment.  It takes 1 week for processing. Once it’s done, you can fly to another country and back to Vietnam airport to get the visa on arrival.

Vietnam visa on arrival types are granted according to the length of staying, number of entries and visiting purpose.

According to length of staying and number of entries, we are ready to process the following visa on arrival types:

• 1 month single entry visa
• 1 month multiple entries visa
• 3 months single entry visa
• 3 months multiple entries visa
• 6 months multiple entries visa

According to visiting purpose, we are ready to process the following visa on arrival types:

• Business visa: will be valid in 1 month, 3 months, 6 months.
• Tourist visa: will be valid in 1 month or 3 months.
• Other purposes: will be valid in 3 months or 6 months.

Vietnam Visa on arrival or Vietnam landing visa or Evisa is the same type of visa that you will be picked visa stamp and visa sticker at the Vietnam international airports (Ha Noi Capital, Da Nang City or Ho Chi Minh City). But you must fill out all your required passport information in advance into this website or this Vietnam Visa Form.

This is the best way to get your Vietnam entry visa for normal passport holder with the purpose of tourism or business. No need send your passport to anywhere, no document needed, and it is so fast, easy, reliable,…. You just need to fill in our "Online Application Form", pay the service fee, get your "Visa approval letter" within the chosen processing time and pick up your visa at your destination international airport in Vietnam.

 This is widely used and is the more preferred way to apply for a visa to enter Vietnam than the more traditional way through the embassy or consulate. Just a few minutes for getting visa stamp at the airport. The Immigration Department receive many thousand Visa-on-arrival applications every year and the number of applicants are increasing steadily as many get to know this Visa option. We also provide extra service if you required.

Noted: Only travelers by air to Hanoi airport, Ho Chi Minh City airport and Da Nang airport.  ( if you don’t arrive by airplane, please contact us for more information.)

Best Regards

1.1 Only the citizens of below countries are able to visit Vietnam without an entry visa:

- Most citizens of ASEAN member-countries as Thailand, Indonesia, Singapore, Malaysia, Cambodia, and Laos do not need a Vietnam visa if they visit Vietnam within 30 days. The Philippine passport holders do not need a Vietnamese visa for 21 days and Myanmar do not need Visa within 14 days. The passport holders of Brunei are not required to get a visa to Vietnam for 15 days. They could apply for popular passport type with return tickets.

- From July, 1st 2015 to next June 2016, Vietnam Government exempts Visas for nationals of 5 Western European countries as: France, Germany, Spain, United Kingdom and Italy. They do not need visa if staying in Vietnam less than 15 days regardless of their purpose or type of visas.

- Citizens of and Timor-Leste is all required Visa Vietnam.

- The Passport Holders from Korea, Japan, Russia and the Scandinavian nations (as Norway, Denmark, Sweden, and Finland) do not need a visa to Vietnam if they intend to stay in the country within 15 days. They could also apply for popular passport type with return tickets.

- All other citizens are required to get a Vietnam entry visa (issued prior to departure by local consulates or embassies) or a pre-approved letter for picking up an entry visa (issued on arrival at Vietnam's International Airports) at the airport. Both are supplied before arrival in the country.

1.2 Some exceptions: 

- No visa is required for travel in Vietnam for less than 90 days or several visits within 6 months for citizens of France who holds valid diplomatic or official passports. 

- No visa is required for travel in Vietnam for less than 90 days or several visits within 6 months for citizens of Chile who holds valid diplomatic or official passports.

- No visa is required for 60 days per time with APEC Business Travel Card (ABTC) Holders from Asia-Pacific Economic Cooperation (APEC) member economies.

- Foreigners and Vietnamese is holding foreign passport who enter Vietnam through an international border gate to travel on Phu Quoc Island and stay there for less than 15 days will also be exempted from Vietnam visa application. Passports must be valid for at least 45 days. After arriving on Phu Quoc Island, the Vietnamese immigration department is responsible for issuing visas on the spot if visitors want to travel other localities or stay in the island for more than 15 days.

- No visa required for Vietnamese overseas for less than 90 days staying if they are holding Vietnam visa exemption certificate.

- In order to get Vietnam Visa on arrival, you just pay for two types of fee:

    1 Service fee: is paid for getting a Visa Approval Letter via our Online Payment System after filling full your information to the visa application form.

    2 Stamping fee: is paid in cash to Vietnamese Immigration Officer at arrival airport for your visa stamp.

- For more information about Vietnam Visa Fee, please refer Service Fees.

- Our Online Payment System is available for Gate2Shop, PayPal, One-Pay or Banking transfer service.

- The answer is No, you are unable to enter Vietnam earlier than the date which state on your Vietnam visa approval letter. In this case, you must inform us then you need to pay the extra fee to process a new Visa with your correct arrival date.

- If you worry about this case, please do not hesitate to call us or email us, we will support you right away.

Regards

- We’re so sorry to inform that you cannot extend your expired passport in Vietnam unless there is your country Embassy in Vietnam. So, please check the expired date of your passport carefully to ensure it is valid at least 6 months before applying for Vietnam Visa. If not, you cannot be boarding the airplane and get Vietnam visa on arrival at the airport.